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Monday 22nd Apr 2024

The Price of Cutting Corners: Why Quality Control Should Be Every Business's Priority

In a recent incident involving an Alaska Airlines flight, a Boeing 737 Max 9 aircraft experienced a terrifying mid-flight emergency when a door plug dislodged, posing significant hazards to passengers and crew. Investigations revealed that faulty fasteners, overlooked during the quality control process, were the culprit behind the harrowing ordeal.

This alarming incident underscores the critical importance of robust quality control measures in aviation manufacturing and any other industry for that matter. Quality control isn't just about consistency and safety; it's a vital safeguard against potential disasters, costly liabilities, and damage to a company's reputation.

So, what exactly went wrong in this case, and how did quality control fail to catch it?

Quality control involves a series of rigorous inspections and tests aimed at identifying and rectifying any defects or irregularities in the manufacturing process. In the context of aviation, where precision and reliability are paramount, any oversight or lapse in quality control can have dire consequences.

From ensuring the integrity of fasteners to scrutinising every component for potential flaws, quality control measures serve as a frontline defence against catastrophic failures and their far-reaching consequences.

In light of this alarming incident, by investing in advanced testing technologies, implementing stringent inspection procedures, and fostering a culture of accountability and diligence, manufacturers can mitigate the risk of similar incidents in the future.

What can businesses do to improve their quality and business processes?

Investing in quality control isn't just a precautionary measure—it's a strategic decision that directly impacts your business's growth and success. By partnering with Clevedon Fasteners, you not only gain access to high quality fasteners but also benefit from our unwavering commitment to quality control and exceptional customer service.

We prioritise quality control to the highest degree, recognising its profound impact on our customers and their businesses. We are ISO9001 and ISO14001 certified, highlighting our dedicated quality management system for the development, manufacture and supply of fasteners. 

Here are 4 reasons why partnering with a supplier with stringent quality control standards is essential:

  • Protecting Reputation: Rigorous quality control reduces the likelihood of hazards and defects, safeguarding your company's reputation from potential harm.
  • Ensuring Reliability: By meticulously screening for defects, we guarantee that our fasteners meet the highest standards of reliability, eliminating the risk of failures and malfunctions.
  • Building Customer Trust: Enhanced safety through rigorous quality control instils confidence in your customers, fostering trust and loyalty for your brand.
  • Cost Reduction: By minimising the occurrence of damaged products and mitigating the risk of claims and lawsuits, stringent quality control measures ultimately lead to significant cost savings for your company.

Final Thoughts

Ultimately, the Alaska Airlines incident serves as a sobering reminder of the imperative to prioritise quality control.

As established fastener suppliers, we stay true to our values of honesty, integrity, credibility and family and work with many industries including:

  • Aerospace
  • Automotive
  • Construction
  • Manufacturing, plus more!

Our supply arrangements and products are tailored to customer and regional requirements with parts made under a strict quality regime so that customers, OEMs, and distributors can be confident that they will not have application problems locally.

Interested to see how we could help you? Find out more by viewing our product range or contacting us here. 

A division of Clevedon Fasteners Limited